1. Are there costs for your services?
The Salvation Army fundraises to cover the cost of all programs so survivors can access free of cost.
2. How do I make a referral? What is your criteria?
See our referral section on this site, found here
3. What is your waitlist?
Depending on the program you are seeking to access, we often do have waitlists, however we encourage referrals as we process intakes to programs quickly once space is available.
4. What is the difference between New Hope Outreach Services and Deborah’s Gate Residential Program? Are all your clients living in Deborah’s Gate?
New Hope Outreach Services works with any and all trafficked and exploited persons across Canada, and will assist survivors to build networks of support to promote exiting and healing. Deborah’s Gate Residential Program is our 10 bed, live in residential program in one location. All survivors referred to us can access New Hope Outreach Services, and should residing at Deborah’s Gate be a desire, will be assisted to be referred to residential support, but Deborah’s Gate residence is not a requirement for outreach clients. The majority of survivors we work with do not reside with us, and we value our hundreds of national partners to assist trafficked persons to access supports needed.
5. Do your programs have religious requirements?
All of our programs have no religious requirements. Our staff & clients are diverse in background & experience. Should survivors want to pursue spiritual supports, every effort will be made to assist them to connect in community as per their leading & preferences, but it is not a requirement.
6. Do survivors who engage with your programs have to access law enforcement?
Survivors who are seeking to exit exploitation through our programs are not required to access law enforcement. However, our staff will follow duty to report requirements for clients in high risk circumstances, or should that risk put our programs or staff at risk of harm. Risk mitigation and establishing safety is paramount for survivors of human trafficking, and law enforcement often supports survivors as a part of their case planning to begin the road of healing.
7. How can we support your programs? Do you accept volunteers?
Individuals are encouraged to review the GIVE page of our website for ways to tangibly support our work. All financial donations over $10.00 will receive a tax receipt. We have limited opportunities to volunteer due to the confidentiality requirements of our programs, but we encourage skilled applicants to send a resume and cover letter to firstname.lastname@example.org